What our customers say:
i just wanted to let everyone know how pleased i am with my purchase.
i bought an Elysium Electric Folding Shaft Drive bike for £448, including delivery. it was brand new but had a broken bracket which stands the bike up when folded but as i never intend to fold it it didn't bother me one bit.
wow, what a bargain!
i use my bike for work, a round trip of eight miles and i charge the battery after 2 days commuting.
it really is a joy to ride and when i get off after four miles i feel like i've been for a brisk walk so i am getting some exercise without feeling knackered and sweaty ahead of a days work.
and i can now go for a ride with my son and keep up
i also love the maintenance free shaft drive.
there was one screw holding the motor cable that nearly fell out because the thread in the alloy frame was stripped but i found a nut and bolt that fixed it.
conclusion: this bike was made for me!
i'd recommend it to anyone.
thank you b4u for a wonderful product.
A few years ago we purchased from your company two folding bikes, similar to the oslo explorer but with a dynamo. The purpose of this e-mail is to say how pleased we are with them and from a value point of view and quality they are unbeatable. We often hear people saying how nice they look, And this why I am thanking you for a great product for the price and for the high standard of customer care. People are quick enough to complain but not to praise. Service combined with quality and value is a vary rare thing these days.
Hi Julius Many thanks for sending the parts plus the carrier bag which is brilliant and makes it easier to transfer the bike into the car.Again, I will compliment on the good customer service that you have provided. Kind regards Lynne
Thanks very much for the prompt service. Ordered 2 fold up bike bags for use in my motorhome, currently being used while on holiday in France, they were delivered less than 24 hours later. Excellent product and service, will not hesitate to use bicyles4u.com again.
Hello. just to say Thank you to the team involved in dealing with the problem I encountered with the front tyre and inner tube on the bike I purchased recently, the problem was dealt with in a speedy and professional manner, in this day and age service like this needs to be appreciated. Thank You again David
Hi Just received my Elysium Electric Explorer and am over the moon with it. It's a little beast. The build quality is fantastic. Everything locks into place solidly and securely. for a 250w motor the performance is astounding, although if your climbing VERY steep hills you may want to go for a larger motor. But for every day commuting it is a joy to ride. The shaft drive is effortless and fuss free. All in all fantastic value for money. Move over Mr. Brompton, Julius and his crew are in town. THANK YOU B4U, great service..great little bike. Allan
Further to my telephone call to you and my subsequent order, just like to say thank you for despatching my battery so quickly got it the next day and was able to use my bike again over the bank holiday, thanks for your excellent service
Hi thank you so much for your reply, I have to say that I could not have picked better bike if I tried, I am in love with this bike , I have a bike at home but this little bike has made me love riding again, and the looks I have had are unbelievable , just about everyone who has seen me on this bike asks about it, as I said before the bike is so well built, and it looks so stylish , thank you very much for this bike, Iiiiiiii love it , Mrs D S
Just to let you know my husbands bike arrived at 3.30pm today. A fantastic price for a very good quality bike, definitely worth twice what we paid! Very quick and very cheap delivery costs. Many companies put huge surcharges on delivery to the Scottish Highlands, delighted you don't. Will be recommending you to friends and family.
He's absolutely delighted with it, it took 45mins to put together but it wasn't difficult as he has a little knowledge of bikes. He has already been out on it and says it runs really well. It looks even better than it does on the website.
Thank You, its been a pleasure dealing with you.
Can't believe the service (with a smile)!! Just brilliant. Barry 21/05/2014 Hello,
I am sending you this e-mail regarding your customer service.
IT IS AWESOME..... I sent an e-mail to you yesterday about a fractured part on my break disc. I got home from work today and it was on my doormat.
I will be recommending you to all my friends and family and will be buying bikes from you from now on.
Keep up the good service and thanks again
I just thought I would give you some feedback from my recent order for the Elise Folding Electric Bike.
I ordered on Thursday afternoon and was amazed to have it arrive less than 24 hours later. The instructions could be a little clearer, but managed to work everything out pretty easily. So far, I am absolutely delighted with the bike. It is very comfortable, easy to ride and the “assistance” is a joy.
Amazing value for money.
Thank you again,
Hi, Got my bike today. Great service, great product, it is outstanding, thanks very much. Geoff
I’am more than pleased with the bike and are over the moon with the performance
Thanks Julius for all your help on this bike, A brilliant company to deal with who will bend over backwards to help. Dave
Thank- you excellent service, delivery arrived lunch time to-day. Very pleased with our first purchase from your company expect to use you again as we’ve just begun this cycling, it’s just a shame we’ve left it until I’m 71 years old Best Wishes,
The bike arrived very quickly and didn’t take long to assemble. Daughter delighted, appears well built and folds fairly compact. Thanks you. Recommended! Best wishes, Andrew.
I have bought two bikes and I am very happy with them. The price is great and managed to pay off each bikes within 2 months due to the savings made on not using the train. When I did have a problem with the back wheel of one of the bikes, I was dealt with swiftly and efficiently. I am now planning to buy a third bike.
Julius, the pedal arrived on Friday.
That’s amazingly good service. Thank you very much for helping me out like this.
It makes such a pleasant change to find that there are still companies who realise the benefits of providing good customer service. Sadly that is all too rare these days. I would have no hesitation in recommending bicycles4u to anyone who asks. Martin.
The machine is fantastic for the price and really I don’t know how you do it in relation of the quality. All I can presume is that the manufacturers are raking in the profits. It’s carried me on the 3 miles each way journey to work since May (15 minutes in downhill and 25 minutes back not only uphill but with circuitous bike lanes) I always gets positive comments on how it looks and although it takes less time on my full size road bike I would recommend this to anyone with a short commute.
Looked up ‘Best Folding Bike’ and everyone came up with ‘Brompton’. Brompton starts at 1,000 EUR here in Ireland and £750 in the UK. Mooched about the Internet a bit and found B4U. Ordered the bike late on a Monday afternoon and it was delivered to me here in Dublin on Thursday. I was told by others that I’d get a BSO (bicycle-shaped object) but I’m well-impressed with this very sturdy and efficient machine. It goes well and ticks all the boxes. Well done B4U for a swift service and an excellent product.
Dear All, quick message to thank you for a quality product but most of all the excellent service. I will be passing your name on to all my friends. Very many thanks,
Received my folding bike today at 10.30 am having only ordered it 5.20 pm Monday! Excellent. I am absolutely delighted with the bike. It is compact and light and has exceeded my expectations. Always a bit dubious about ordering items on internet without seeing them first, but this was a real treat. The bike is easy to assemble and ready to use within minutes. I will be using my bike as part of my commute to work and have no doubt it will be easy to transport and a huge benefit, savings and health wise. Thank you! Will recommend you to my friends. Regards, Jean
Bike arrived today, earlier than I expected. Out of the box and assembled in minutes. Took the bike for a spin round the block. Perfect!!
Well done – very happy with all aspects of your service and the bike is better than the description on your website!!
Thank you for the prompt delivery.
I am pleased with the product and is of a quality that surpassed my expectations for the price that I paid.
Shall recommend yourselves to family and friends.
What service!! Excellent .Received within 2 days. All okay. Easy to fold/unfold. Haven’t ridden yet,looking forward to doing so. Thanks for the surprise 10% discount on second bike.
Thank you! Bike arrived on time, was excellent value, took minutes to assemble. Folds and unfolds quickly and stores neatly. Excellent service- a pleasure doing business with you.
Morning folks, the bike is great. Just the right size for me, as several more expensive models I had tried were simply too long a reach, and therefore uncomfortable to ride. It looks nice, feels good, and is generally very good value for money. Good service as well, it’s been a pleasure buying from you. Thanks a lot,
Hello Julius, thank you for the front brake calliper, yet again very prompt! I would like to take this opportunity to say the four folding bicycles I’ve bought from you are all of good quality and are a pleasure to ride. I very much like the tyres you provided for the 20″ aluminium folding bicycle, they are excellent. I use the 20″ aluminium folding bicycle to commute 10 miles each way to my local railway station and it does this with ease. The bicycle also handles a quick release seat stem pannier rack with side frame and a triple pannier bag with no problems; the bicycle is big enough so I do not catch my heels on the pannier bags. I believe the bicycles are none of my better purchases and believe your customer service is excellent. I have no hesitation in recommending Bicycles4U to my friends and relatives!
Just a short note to say I have received the two bikes.
Excellent products, excellent service. A pleasure doing business with you!
My parcel arrived last night. All I can say is THANK YOU for such a great attitude and service!
Delivery time was brilliant. Arrived in less than 24 hrs. Couldn`t believe it! Almost fully constructed in box and little to do. Had the bike road tested in minutes. It is equal or better than my expectation and great value. Looking forward to a prolonged test of the bike. I am more than pleased so far. I would recommend this business for efficiency and accurate description of products. Well done B4U!
I received my bike and I am very satisfied with the design. And most important of all, it’s really value for money – compare to the bikes here in Ireland. Most important is that it arrived on time. Good job guys!!!
Hi there, Cycles arrived next day, very please with them and fantastic value. Many thanks for the discount. Probably the best on line transaction that I have ever had.
Many Thanks again
I have just purchased 2 of the 20″ folding bikes from bicycles4u.com. The bikes are brilliant value for money, and the service is top notch, the bike is nice and easy to fold and it only takes minutes to assemble, and your off ridding again, also when put into the storage bag it is great for the train and bus transport. As with all new bikes that come in a box a small amount of adjustment is required, having said this there is nothing major to adjust only the odd tweak here and there. If you need a bike take my advice don’t waste time looking all over the internet go to bicycles 4u.com they are great!
Dear Julius! Thank you for your excellent service and for what appears to be (so far) a quality product!
Thank you so much for your prompt service ! My husband and I are delighted with the bikes and look forward to our holiday with them next week.
Received my bike on day stated. I am 65 and this is the first bike I have ever owned. I am over the moon with it. Thank you for your prompt and efficient service.
Many thanks – received the saddle and very happy – thanks for the great service and product. Have a great Easter.
I have received the brake lever yesterday. Thank you so much for your great assistance!
Best wishes, Alessandra
Thanks guys!!! fast delivery,over the moon with the bike its great value for money, i’ll put the word out, www.bicyles4u.com
thanks again & merry xmas to all,
Dear Sir , I received your delivery, very prompt service, TOP MARKS!
I just want to say how fantastic your bikes are! Everyone (and I mean everyone) loves it at work and a couple of people have asked me for your website
Hello, A quick word to say thank you for a great product and service. My 16″ folding bicycle arrived first thing this morning, and it was up and running in no time. I’m very impressed with all aspects of this product… quality and simplicity combined. When I ordered this bicycle on Sunday night I was sceptical, and was expecting something of a lesser quality, but this was far from reality – it is a great little bicycle; and I’ve already recommended this bicycle to others!
Kind regards, Marc M.
Hello there. I have just received my bike today, which by the way I have to say was the fastest delivery I’d seen. Thank you very much.
Kind regards Pedro A.
Bike arrived, easy to assemble, rolls well, good value for price. Thanks!!
Thank you Julius, the bikes arrived next day at 9am. Great service and although we haven’t actually been any distance on them we are most impressed by the value for money. The bikes look great.
Thanks again, Karen
Thank you very much for the excellent service. Love the bikes.
I forgot to say a big THANK YOU for the very prompt delivery of my order and subsequent response to my query. I am very pleased with the bike – fantastic value and will recommend your company to everyone.
Kind regards, Gill
Thank you for your quick reply and efficient service, I look forward to receiving the order and am very happy with the service provided.
Thank you again, Yvonne
Thank you for your professionalism in dealing with the bike issue.
Thanks – its a pleasure dealing with companies like yourselves that get back to customers so speedily. It gives us peace of mind and good luck to you guys for the future.
Just to let you know thanks for a great services. The bike arrived at 11.30am today and My mum and dad are very happy with it.
Many thanks. Your after sales service is exemplary !
Just to let you know I have received my bicycle.
Hi, received bikes today (Saturday) assembled, adjusted and tried.
Absolutley brilliant, my wife and I love them.
Cannot believe the quality for the money!
Many thanks, Mike
I would just like to let you know how pleased we are with the folding bikes we\’ve just bought from you. Not only were they delivered quickly but the quality of the bikes is excellent, and comparable with ones which cost two or three times your prices. We would recommend your company and products to anyone.
Thanks for a speedy reply to my e-mail, a speedy delivery and, I can honestly say, probably the most efficient company I have ever dealt with on the net.
Wouldn’t hesitate to recommend you to anyone.
Best wishes, and thanks again. Gary
Pleased to hear that the bike has arrived safely I did spend some time packaging it up carefully as I have had experience of couriers in the past damaging items.
I look forward to receiving/using my new bike, thank you for all your help.
I will recommend your site to family, friends and colleagues & see if I can get you some more customers, I am sure someone will be tempted by your competitively priced bikes & excellent customer service.
Just a quick note of thanks, unpacked one of my new folding bikes last night, cant believe the quality and the size of the bikes, Thank you so much for your service and assistance, I hope to deal with you in the future, do you supply inner tubes for these bikes?
Many, Many Thanks
PS: have you thought of advertising in the Caravan Club Magazine, they also do reports on bikes etc if you give them access to a bike. yours would shine through!!.
All the best
we purchased 2 off folding bicycles and wish to inform you of the fantastic time we have being having with them.easily transported as we are caravaners,comfortable to ride & admired by everyone. two of our friends from comber have ordered 2 as we are going caravaning in england shortly.
Thank you very much for a superb service and a good product.
Thank you for an excellent product and swift delivery. I am very impressed and I have put an order in for another one for my wife.
I noticed on the order confirmation that I qualify for a 10% discount on a second bike but I am uncertain whether this applies to another bike ordered at the same or another following order. Whatever the case the order still stands! They are excellent value!
Marvellous!!!As you forecast the bike arrived between 09.00am and 05.00pm-at 09.03am.
I have assembled it and everything, including the packaging is very good. I am sure I will get many happy cycling hours out of it.Many thanks for your prompt attention to my order and all success to your company.Danke schon, merci beaucoup.
Great service and a great looking bike. It’s amazingly easy and comfortable to ride, too – once you get used to how different it feels to a conventional bike.
very many thanks for your 1st class service its fantastic. You told me next day & sure enough just under 24 hours from my order to you the Bike turned up. I am used to all sorts of excuses living on the Isle of Wight! Very refreshing in this day & age!
Having spent some time looking for a fold up bike I would like to say I made the right choice its a first class product & will be regularly flying to france with me as transport from the airport to my french Home!! Thanks again . Colin
Many thanks Bicycles4u-Team,
The bike is splendid! Boy it can go rather fast to!
Received my cycle this am at 9.30 am.Am amazed with the speed of delivery and quality of the goods. I will have no hesitation to refer you to my friends & family.
Many thanks, Irene F.
Thank you the bicycles arrived yesterday afternoon and are fantastic, we can’t stop riding them!
Thank you for the incredibly quick delivery. It arrived today, safe and sound.
Bike arrived safe and sound on Thursday. Only had chance to unpack it this weekend.
Just thought I’d let you know how fantastic the bike is. Really impressed with the build quality, ease of use and amazingly for a guy who is 6ft 3 and 18 stone, a surprisingly comfortable ride. It really is the ‘Mutz Nutz’!
Thanks again, Andy
The bikes arrived today at lunchtime, in good condition. I just wanted to write thank you for the excellent service. If only all transactions on the internet were as good. I will certainly recommend your web site to all my friends.
Thanks again, Bob